2025 Panel Discussion
The place of the Voice of the Customer in companies in 2025
Date
Thursday 5 June 2025
Admission starting at 2 pm
Location
Pavillon Élysée Té
10, avenue des Champs-Élysées, Paris 8e
Along with our partner the AMARC association, we are pleased to invite you to our upcoming Panel Discussion, taking place on Thursday 5 June 2025 at Pavillon Élysée Té!
Led by Marie-Louis Jullien, our 2025 Panel Discussion will include testimonies from:
- Hughes Brault, Customer Relationship Director, Batigère
- Jérémy Le Bris, B2B Customer Relationship Director, Edenred
- Sébastien Poiblanc, Customer Experience Operations Director, MACIF
The place of the Voice of the Customer in companies in 2025
We will start the Panel Discussion by presenting the findings of our study « The place of the Voice of the Customer in companies in 2025 ».
💡 Speakers will expand on the highlights of this study by sharing best practices and continuous improvement elements they have implemented in their own company.
If you have not replied to our study yet, the online survey form is still available!
Reserve your seat at the 2025 ERDIL – AMARC Panel Discussion
You can already reserve your seat by completing the form below:
Limited admission event, reserved to companies providing customer support services.
Discover all the editions of ERDIL’s Panel Discussions
Discover all the editions of ERDIL’s Panel Discussions
