Improve customer satisfaction in banking and insurance
The banking and insurance sector has also undergone many changes in recent years.
With the arrival of neobanks and Fintech start-ups, the big “traditional” banks have had to start a digital transformation to reinvent themselves and offer new experiences to their customers.
Our Voice of the Customer analysis software allows banking and insurance companies to adapt, to detect their customers’ real expectations and mitigate risk of attrition.
